Shipping policy

 

Shipping Policy for Berkshire TCG

1. Shipping Rates & Delivery Times

We offer the following shipping methods for our UK customers:

Express Shipping (1–3 Business Days)

  • Cost: £6.99

  • Estimated Delivery: 1–3 business days after dispatch

  • Delivery Range: Thu, Mar 5 – Mon, Mar 9

  • Details: Orders placed with Express shipping are typically processed within 1–3 business days, depending on availability. This service does not include weekends or holidays in the business day calculation. Processing time will be added to the total shipping time.

Royal Mail Special Delivery (Next Business Day)

  • Cost: £8.99

  • Estimated Delivery: Ships the next business day after dispatch

  • Delivery Range: Ships next day after order is processed

  • Details: Orders placed with Royal Mail Special Delivery will be dispatched the following business day. This service is a reliable, fast option for time-sensitive orders. Orders will be fulfilled the next business day if the order is placed before 2 PM.

Standard Shipping (2–4 Business Days)

  • Cost: £3.99

  • Estimated Delivery: 2–4 business days after dispatch

  • Delivery Range: Fri, Mar 6 – Tue, Mar 10

  • Details: Standard shipping is the most economical option, with delivery typically completed within 2–4 business days. Processing time is added to the total shipping time.

2. Shipping Regions

  • United Kingdom: We currently only ship to the UK. Please check back for updates if international shipping is introduced in the future.

3. Handling & Processing Times

  • Order Processing: All orders are processed within 2 business days unless otherwise noted. Processing time is added to the shipping times provided above.

  • Weekend and Holiday Shipping: Orders placed on weekends or public holidays will be processed on the next business day.

4. Shipping Methods Available

  • Express Shipping: Delivered in 1–3 business days via Royal Mail.

  • Royal Mail Special Delivery: Next business day delivery with a guaranteed signature, providing added security and fast delivery.

  • Standard Shipping: For non-urgent shipments, typically delivered within 2–4 business days.

5. Tracking Your Order

Once your order is dispatched, you will receive an email notification with your tracking number for the relevant shipping method. Use this number to track your order via the Royal Mail website or the respective courier's tracking system.

6. Return & Exchange Information

For more details on returns and exchanges, please visit our Return & Refund Policy. We accept returns within 14 days of delivery, and exchanges are available on a case-by-case basis. For further details on return shipping, please check our Return Policy page.

7. Contact Us

If you have any questions about our shipping policies or need help tracking your order, please feel free to reach out:

  • Email: dejaar_fard@hotmail.com

  • Phone: +44 7448 854936

  • Address:
    Berkshire TCG
    Unit 27, Ongar Business Centre
    The Gables, Fyfield Road
    Ongar, CM5 0GA
    United Kingdom

8. Important Notes

  • Shipping Fees: Shipping fees are calculated at checkout based on your selected shipping method.

  • Delivery Time Estimates: Delivery times are estimates and are subject to factors like location, weather, or courier delays.

  • Processing Time: Our processing time is typically 1–2 business days, which may be extended during peak seasons (e.g., holidays).

By purchasing from our store, you agree to the terms outlined in this shipping policy.